International order information International basic terms - Preferred Mailing Methods = Priority Mail International (PMI) and Express Mail International (EMI) - Preferred Payment Methods = Paypal (Verified) International ordering is as easy as 1-2-3 1. Browse the site; email your order list and receive a prompt reply with stock status/total 2. Approve, adjust or pass. Make payment when you approve/finalize 3. Order is sent within 72 hours

International terms in detail
A. Ordering Info For International Customers
B. How To Make An Order
C. Airmail, Priority Mail and Express Mail Postage Rates
D. Contact Information

A. Ordering Information for International Customers

-- Submit all orders and order related inquiries by email.

-- Check inventory and reserve orders by email prior to making payment.

-- Sentinel Steel accepts Paypal (Verified status).

-- We may ask for references before accepting international orders. "References" are the names of sellers the customer has bought from in the past.

-- Paypal to metal@sentinelsteel.com (copy and paste)

-- Check and cash payments are not accepted. Credit cards are accepted through Paypal only.

-- Customers can choose to have their order mailed with standard Airmail, Priority Mail International (PMI) or Express Mail International (EMI).

-- We can mail your order with or without jewel cases.

-- Priority Mail International (PMI) and Express Mail International (EMI) also offers flat rate envelopes that can hold about 6 regular compact discs with cases OR about 25 compact discs without the plastic cases. These flat rate envelopes are very popular with our customers.

-- While Sentinel Steel is not responsible for customs duties, we always follow your special instructions. Tell us in advance and we will put the appropriate information on the customs forms.

-- Defective product exchanged for the same item only. Email us within 7 days of receipt of order to make a claim.

-- Sentinel Steel does not sell bootlegs or any sort of unauthorized recordings or merchandise.

B. Example of how to place an order with Sentinel Steel (step-by-step)

1. Email your order list in a neat list form in plain email text. For best results, simply copy and paste text from our site. No attachments, no fancy designs. Include your full name, address, and phone number.

2. You will receive a prompt email reply (usually within a few hours, but allow up to 24 hours, Monday to Friday) with a list of what is in stock and a subtotal.

3. Sentinel Steel will provide postage costs for parcels with or without jewel cases.

4. Once you approve the grand total, please make prompt Paypal payment.

5. Provide special instructions (if any) for the customs forms.

6. Unless noted otherwise, all foreign parcels are mailed out within 72 hours of receipt of payment, Monday through Friday.

7. PMI delivers to you in about 7 to 10 days. EMI delivers to you in about 5 days. It depends on your country.


C. Airmail, Priority Mail  and Express Mail Rates
We charge exact postage costs only. No handling fees.
All parcels include free tracking

Regular Airmail

a: up to 8 ounces
Fits 1 to 2 CD with cases or about 1 to 5 CD without cases

b) up to 32 ounces
Fits 2 to 7 CD with cases or about 6 to 20 CD without cases
Email us for current small package rates to your country.

Priority Mail Flat Rate Padded Envelope
Fits about 10 CD with cases or about 45 CD without cases
Email us for current rate to your country

Priority Mail Medium Flat Rate Box
Fits about 40 CDs with cases or about 125 CD without cases
Email us for current rate to your country

Priority Mail Large Flat Rate Box
Fits about 60 CDs with cases or about 200 CD without cases
Email us for current rate to your country

Express Mail flat Rate Padded Envelope
Fits about 10 CD with cases or about 45 CD without cases
Email us for current rate to your country

Express Mail Medium Flat Rate Box:
Fits about 40 CDs with cases or about 125 CD without cases
Email us for current rate to your country

Weight key (for non-flat rate parcels):
5 ounces (1 CD with case)
9 ounces (2 CD with case)
1 pound (3 CD with case)
2 pounds (about 6 " )
3 pounds (about 9 " )
4 pounds (about 12 " )
5 pounds (about 15 " )
6 pounds (about 18 " )
7 pounds (about 21 " )
8 pounds (about 24 " )
9 pounds (about 27 " )
10 pounds (about 30 ")

D. Sentinel Steel address:

Sentinel Steel Records
20 Jackson Avenue, Bldg #2
Peabody, MA  01960
USA

Paypal name and contact email for Sentinel Steel: metal@sentinelsteel.com

return to top